Most Amazon sellers sell exclusively on Amazon.com, which caters to customers in the United States. But in recent years, Amazon has built its presence up around the world. Amazon currently has 14 marketplaces: four across the Americas, five in Europe, four in the Asia-Pacific region, and one in the Middle East. These international marketplaces allow Amazon to reach customers in over 180 countries around the globe.
With Amazon Global Selling, Amazon sellers in the United States can opt-in to these international markets to reach millions of new potential buyers. In this guide, we will cover the process of signing up for Amazon Global Selling and go over some of the things that you should consider before doing so.
Amazon breaks the Global Selling program down into four sections:
1. Decide where and what to sell
As tempting as it may seem to sign up for all 14 of Amazon’s marketplaces and have your products available to the entire world, there are a handful of reasons why it is important to be selective.
- Registration costs – A North American Unified Account includes the United States, Canada, and Mexico. A European Unified account includes Germany, France, Spain, Italy, and the United Kingdom. All other marketplaces each require their own individual monthly fee. It is important to study the fees involved with selling in countries you are interested in to make sure that it will be a worthwhile investment.
- Taxes – Every country has its own unique tax code and rules about international shipping and selling. Amazon offers plenty of details on each country’s rules and regulations, but in the end, it is your responsibility to make sure that you correctly adhere to these tax laws. This process will become increasingly complicated as you add more countries to your selling strategy
- Local interest in your products – Not all products translate across oceans. Different cultures utilize products differently, and there are other factors to consider including standard sizes and resources available across the globe. Try to choose countries in which your product will be in demand instead of just casting a wide net and hoping for the best.
2. Register and list your products
Once you have decided which global marketplace you’d like to register in, you can do so in the “Register and List” section on Amazon. Products must be listed in the native language of the country that you are selling in, so you will need to be sure to have your product descriptions professionally translated if you are expanded into new territories. Despite the fact that the listings must be in the country’s language, you will be able to access your Seller Central in your own preferred language.
3. Ship and fulfill
If you fulfill your products through Fulfillment by Amazon, not much will change as you join Amazon Global Selling. You will send your products to Amazon’s international warehouses and FBA will take care of the rest from there. If you fulfill by the merchant, you will be fully responsible for meeting Amazon’s standards of timely shipping. You will need to accurately list shipping times and costs and to be aware of import taxes and local taxes in the countries that you ship to.
4. Manage your business
In addition to the shipping hassles that come with fulfilling by merchant internationally, sellers will also be responsible for customer service and returns. Customer service must be provided in the native language of the country you are selling in, which could mean hiring a customer service representative if you do not speak the local language.
FBM sellers are also on the hook for the cost of a refund, regardless of who is at fault. You have the option of providing a prepaid return label if you want the item returned to you, setting up a local address in the buyer’s country for them to return it to, or issuing a full refund without getting the product back.
Fulfillment by Amazon sellers, on the other hand, will get the same benefits that they get from FBA on domestic sales. Amazon takes care of returns and customer service in the native language of the customer.
Is Amazon Global Selling right for you?
Amazon Global Selling is not for everyone. There are many considerations and potential complications to consider before diving in, so it isn’t the sort of program that a seller should join without doing some serious research first. Most businesses that fulfill their own orders and don’t intend on utilizing FBA for international sales probably won’t want to deal with shipping long distances away.
Selling in international markets works best if you have a product that would be in extremely high demand in a specific country, or if you are looking to scale a large business that has had a lot of success in your local area. Either way, it’s best to expand into just one new country at first to test the market and get a grasp on the tax laws before growing into another.
With Amazon expanding into new markets all the time you should consider using a tool like FeedbackWhiz which will allow you to automate emails for product reviews. FeedbackWhiz software currently works for the following Amazon marketplaces: Amazon US, Mexico, Canada, UK, Germany, Italy, France, Spain, Australia, Japan, United Arab Emirates, and India.