Going on vacation doesn’t have to mean closing up shop. With Fulfilled by Amazon Vacation mode, you can keep selling even while you’re away!
Everyone deserves a holiday, but unfortunately, the beast that is Amazon never sleeps. Customers are demanding and want their products quickly. If they can’t buy your stuff when they’re ready, they will be more than happy to give their money to someone else.
Fortunately, you don’t have to choose between a much-needed break and your livelihood. By using the tools supplied through Fulfilled by Amazon, you can continue to make money while on vacation.
Use Amazon Vacation Mode to Keep Selling while you Relax
For a basic Amazon seller looking to take a vacation, life can sometimes be rather hectic. You have to find someone trustworthy to manage inventory while away and you’ll have to spend a little time each day checking in on the daily operations. In other words, without Amazon vacation mode, these vacations are not much of a holiday.
One way to avoid this is to change your listing status to inactive, taking your listing offline until you’re ready to sell again. To do this, go to your ‘listing status’ page, select inactive and your products will be removed from the sale within the hour. Once you come back, simply return to the listing status page, select active and you’re ready to sell once more.
Remember to avoid changing your listing to inactive at the last minute. The inactive status will only stop customers from placing new orders and will have no impact on existing orders that may come in right before the status takes effect. You will need to ensure that you have time between the moment you deactivate your listing and your departure to fulfill any outstanding orders.
Setting listings to inactive at the right time helps avoid the problems that arise when customers are left waiting on unfulfilled orders. Leaving things hanging in this manner can drive down your feedback scores and land you in hot water with Amazon.
Keep up with Amazon Sales During the Holidays
The good news is that if you use Fulfilled by Amazon (FBA), your store can continue selling without you. FBA is one of the best e-commerce solutions out there. It allows you to take advantage of Amazon’s unrivaled storage, packing, and distribution system to fulfill all your orders.
In surveys of the most reputable companies, Amazon consistently ranks at or near the top. Amazon has worked hard to build a reputation for quality and reliability. There is no reason you shouldn’t leverage some of this for yourself.
Before you leave, set your listing to ‘vacation mode’. Clear all pending orders and customer issues, making sure all your unsold inventory is packaged and ready at an Amazon warehouse. From there, Amazon will take care of everything. As soon as a customer places an order, it will be shipped. Amazon manages the customer service and works with customers until they are satisfied if any issues arise. You still have to respond to messages within 24 hours, but aside from that you can sit back and relax.
Thanks to the wonders of digital technology you can easily keep tabs on operations while you’re away. This is where tools like FeedbackWhiz come in handy. This platform will continue to notify you of feedback as and when it comes in. You can receive instant notifications related to listing changes (hijackers, titles, buy-box), track the status of orders, create emails or look into your sales data and monitor all your product reviews. While you’re away, set up automated email sequences to continue encouraging customers to leave product reviews.
With all of this information, you can create insights into several aspects of your business. For example, you can search all product reviews of certain ASINs or search by specific keywords to identify common trends. If you see a recurring problem cropping up, you can remedy the situation to improve your performance in the future.
With the data and insights from FeedbackWhiz, you can use this holiday to analyze your progress, track performance and develop fresh strategies.
Using FeedbackWhiz can help you maintain communications with customers. You can check your seller page for any messages from buyers but, perhaps most importantly for sellers on vacation, FeedbackWhiz allows you to automate emails. When a product ships, sellers can send out automatic emails to buyers. These communications give buyers a quick thank you, explain how to use the product, and offer contact links should any problems arise. This is also a good place to include links to the product reviews page to keep reviews rolling in while you’re away. Keep solving problems while you’re away by setting automatic emails to go out when you receive negative product reviews.
Our access to technology often makes it difficult to turn off and take a true vacation. But, luckily, between Amazon vacation mode and FeedbackWhiz, you can keep turning a profit without even turning on your laptop. By automating many of your communication processes, you can enjoy your holiday without having to sacrifice customer relationships or revenues.
Ready for a vacation? Get started with a 30-day free trial of FeedbackWhiz today and really enjoy your time off.