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Email and Amazon Review Request Automation Plan
- Emails and Review Requests
- Email Campaigns
- Orders & Feedback Manager
- Analytics and Statistics
- Download Reports
- 2000 /mo
- 3 Included
- Basic Support
- 5000 /mo
- 8 Included
- Basic Support
- 15 Included
- Expedited Support
- Dedicated Account Manager
Review Request Triggering
Critical Event Notifications
Graphs & Statistics
Customer Orders Integration
Real Time Refund Integration
Live Email Preview
Easy Variable Insertion
Internal Note System
Automatic Buyer Opt Outs
Automated Email Campaigns
Logo & Attachments
Email Tracking & Analytics
Duplicate Email Detection
Target and Exclusion Statuses
Seller Feedback Notifications
Profits and Accounting Plan
- Orders Per Month
- Business Dashboard
- Import Cogs and Expenses
- Download Reports
- Product Grouping
- 1 to 3000
- 3001 to 6000
Aggregate data from single and multi Amazon marketplaces.
View and analyze best and worst performing products.
Detailed breakdown of all sales, profits, and expense metrics.
Analyze data from custom labeled products.
Automatically convert to currency of your choice.
Interactive Graphs for all metrics.
Product Monitoring Plan
The Product Monitoring Plan add-on allows you to:
* Monitor, manage, and response to all critical events around the clock
* Receive alerts when there are changes to your listings such as title updates, buy-box loss, or hijackers
* 24/7 security monitoring for your seller central
* Receive email notifications when you receive a negative, neutral, or positive product review
* Smart Amazon monitoring tools empower you to set up alerts how you want to receive them, via email or desktop notifications
* Peace of mind for your Amazon business
|Child ASINs Monitored||Add-on Cost|
|5 ASINs||$5 /mo|
|10 ASINs||$10 /mo|
|25 ASINs||$15 /mo|
|50 ASINs||$20 /mo|
|100 ASINs||$30 /mo|
|250 ASINs||$60 /mo|
|500 ASINs||$100 /mo|
|1,000 ASINs||$150 /mo|
|1,500 ASINs||$200 /mo|
|2,000 ASINs||$250 /mo|
|5,000 ASINs||$350 /mo|
Review Management System
AI Generated Review Summaries
Alert Dashboard and Logs
Negative Review Notifications
Add Multiple Email Recipients
Buy Box Loss Alerts
Title Change Alerts
Internal Note System
Bulk ASIN Upload
Direct link to Amazon review
Monitor Competitor ASINs
Verified Purchase Detection
Group by Review Date/ASIN
Search by ASIN/SKU, Keyword, Rating
Frequently Asked Questions
Which Amazon marketplaces are supported?
We currently support Amazon US, Mexico, Canada, UK, Germany, Italy, France, Spain, Australia, Japan, India, Egypt, Saudi Arabia, Poland, Netherlands, Sweden, Turkey, Brazil, Singapore, and UAE.
How often is the data updated?
Orders information is updated every 15 minutes.
Seller Feedback is updated every 30 minutes.
Product Reviews are updated every 4 hours.
Hijacker, Title, and Buy-box changes are updated every 15 minutes.
Return/Refund and Buyer Opt-Outs are provided immediately.
Can I use FeebackWhiz with other third party MWS software providers at the same time?
Absolutely. However, it is not recommended to run multiple email campaigns since Feedbackwhiz does not have information on emails sent with other providers and it may cause duplicate messages sent to customers.
How secure is my data?
Data privacy and security is important to us. We ensure the safety of your data by following all of Amazon Marketplace Web Service (MWS) and Seller Central guidelines. In addition, FeedbackWhiz’s servers are all part of the Amazon AWS technology stack and all request are made via HTTPS (SSL).
What is the difference between emails and Amazon review requests?
FeedbackWhiz allows sellers to create campaigns using either customized emails or triggering the request a review button. Custom emails are sent via the Amazon buyer-seller messaging system. Amazon review requests are emails sent in behalf of Amazon by triggering the Amazon request a review button inside seller central. Both methods are 100% compliant with Amazon communication policies for requesting reviews.
Please check Amazon communication policies for the latest updates.
Are there any contracts or other hidden costs?
No contracts or hidden charges here. You can cancel anytime.
What’s included in the free trial?
The free trial gives you full access to all our features (Email Automation, Product+Review Monitoring, Profits and Analytics) for 30 days. You will be allowed to send 2,000 emails/review requests and monitor 50 products. You can create up to 10 campaigns.
What payment methods are accepted and when do I get billed?
For methods of payment, we accept VISA, Mastercard, American Express, and Discover.
Your billing cycle begins at the time you subscribe to a paid plan. If you upgrade or downgrade plans, your billing cycle will update upon change.
Can FeedbackWhiz support multiple Amazon seller accounts?
Yes, FeedbackWhiz can integrate as many Amazon Seller Accounts as you need under a single login. Please email us for special pricing and setup.
How do I transition over from another service provider?
Transitioning is simple and easy. It only takes a few minutes to get setup with FeedbackWhiz. Please refer to our support site article on how to get setup.
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