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Email and Amazon Review Request Automation Plan

Choose Your Plan
  •    Emails and Review Requests
    Number of emails and Amazon review request triggers you can send each month.
  •    Email Campaigns
    An email campaign= 1 email sequence you can send for all/selected orders. Create unique sequences to target and exclude specific triggered statuses such as shipped, delivered, repeat buyers, 5 star feedback rating, promotions, and much more.. You can also setup campaigns to trigger the Amazon Review Request button inside seller central. Example: If you want to send 2 emails to every order or selected ASINS, you would create 2 email campaigns. If you want to create 2 groups of Amazon review request for different products and timing, you would create 2 email campaigns.
  •    Orders & Feedback Manager
    There is no limit on how many orders you have each month. You have the option to sync up to 1 years worth of order history during sign-up.
  •    Analytics and Statistics
    View and manage sales, orders, feedback, emails, and product review analytics and data in any time frame.
  •    Download Reports
    Download all data collected from buyers, orders, feedback, and product reviews.
  •    Marketplaces
    Easily toggle between your different Amazon marketplaces. We support Amazon USA, Canada, Mexico, UK, Germany, Spain, France, Italy, Australia, Japan, India, and United Arab Emirates.
  •    Support
    We offer world class customer support. Our support team is highly knowledgeable with selling on Amazon and is always willing to help answer any questions to help you succeed!

Free

$0.00/ month
  • 150 /mo
  • 1
  • 1 Included
  • Limited Support
    Full access to support site articles and video. Limited live support.
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Starter

$19.99/ month
  • 2000 /mo
  • 10
  • 1 Included
    (Addtl. marketplaces $10)
  • Basic Support
    Full access to support site articles and video. Normal support response times(same day)
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Basic

$39.99/ month
  • 5000 /mo
  • Unlimited
  • 1 Included
    (Addtl. marketplaces $10)
  • Basic Support
    Full access to support site articles and video. Normal support response times(same day)
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Professional

$79.99/ month
  • Unlimited
  • Unlimited
  • 1 Included
    (Addtl. marketplaces $5)
  • Expedited Support
    Full access to support site articles and video. Expedited support response times(1-4 hours)
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Ultimate

$139.99/ month
  • Unlimited
  • Unlimited
  • Unlimited
  • Dedicated Account Manager
    Full access to support site articles and video. Dedicated Account Manager to answer questions and resolve issues immediately.
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Features included

Review Request Triggering
Critical Event Notifications
Graphs & Statistics
Customer Orders Integration
Real Time Refund Integration
Automatic Buyer-opt Outs

Live Email Preview
Easy Variable Insertion
Custom Buttons for Links
Animated Gifs and Emojis
A/B Split Testing
Internal Note System

Logo & Attachments
Email Tracking & Analytics
Duplicate Email Detection
Target and Exclusion Statuses
Seller Feedback Notifications
Automated Email Campaigns

Campaign Filters and Timers
Repeat Buyer Integration
Positive Feedback Integration
Buyer / Order Blacklist
Download Data Reports
Send Manual Emails

Profits and Accounting Plan

Choose Your Plan
  •    Orders Per Month
    Pricing thresholds are based on number of Orders you obtain from your Amazon store in the last 30 days.
  •    Business Dashboard
    Comprehensive data and analytics for your entire Amazon store across all marketplaces.
  •    Import Cogs and Expenses
    Upload your own .csv files with COGS and Expenses to accurately calculate profits.
  •    Download Reports
    Download Reports and Data from various modules including Top Products, Weekly, Monthly, Daily, and Custom ASIN groups.
  •    Product Grouping
    Create your own Product Groups and Categories using Labels. View, analyze, and compare with ease.
  •    Marketplaces
    View Data from any supported Amazon marketplace. Aggregate multiple marketplaces of your choice to better analyze their data.

Starter

$19.99/ month
  • 1 to 3000
  • Unlimited
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Basic

$49.99/ month
  • 3000 to 6000
  • Unlimited
Sign Up

Professional

$99.99/ month
  • Unlimited
  • Unlimited
Sign Up

Features included

Aggregate data from single and multi Amazon marketplaces.
View and analyze best and worst performing products.
Detailed breakdown of all sales, profits, and expense metrics.
Analyze data from custom labeled products.
Automatically convert to currency of your choice.
Interactive Graphs for all metrics.

Detailed Expense and Cost of Goods manager.
Input Fixed or Recurring expenses for your business.
Select dates and time frame of expenses.
Assign labels and tie to specific ASINs.
Input Cost of goods calculated by units.
Import and Export data via CSV files.

Product Monitoring Plan

The Product Monitoring Plan add-on allows you to:

* View and analyze product reviews for any of your ASINs
* Receive email notifications when you receive a negative, neutral, or positive product review
* Monitor and receive alerts when there are changes to your listing such as title updates, buy-box loss, or hijackers
Child ASINs Monitored Add-on Cost
5 ASINs $5 /mo
10 ASINs $10 /mo
25 ASINs $13 /mo
50 ASINs $17 /mo
100 ASINs $20 /mo
250 ASINs $25 /mo
500 ASINs $50 /mo
1,000 ASINs $75 /mo
1,500 ASINs $87 /mo
2,000 ASINs $100 /mo
5,000 ASINs $200 /mo

Features included

Review Management System
Positive Review Notifications
Neutral Review Notifications
Negative Review Notifications
Add Multiple Email Recipients

Hijacker Alerts
Buy Box Loss Alerts
Title Change Alerts
Internal Note System
Bulk ASIN Upload

Direct link to Amazon review
Monitor Competitor ASINs
Verified Purchase Detection
Group by Review Date/ASIN
Search by ASIN/SKU, Keyword, Rating

All prices above are based in USD (US Dollar)

Save 20% instantly when you sign up for a yearly plan.

Need to monitor more than 5,000 ASINs?  Contact us for more information on custom plans.

Frequently Asked Questions

Which Amazon marketplaces are supported?

We currently support Amazon US, Mexico, Canada, UK, Germany, Italy, France, Spain, Australia, Japan, India, and UAE.

How often is the data updated?

Orders information is updated every 15 minutes.
Seller Feedback is updated every 30 minutes.
Product Reviews are updated every 4 hours.
Hijacker, Title, and Buy-box changes are updated every 15 minutes.
Return/Refund and Buyer Opt-Outs are provided immediately.

Can I use FeebackWhiz with other third party MWS software providers at the same time?

Absolutely.  However, it is not recommended to run multiple email campaigns since Feedbackwhiz does not have information on emails sent with other providers and it may cause duplicate messages sent to customers.

How secure is my data?

Data privacy and security is important to us.  We ensure the safety of your data by following all of Amazon Marketplace Web Service (MWS) and Seller Central guidelines.  In addition, FeedbackWhiz’s servers are all part of the Amazon AWS technology stack and all request are made via HTTPS (SSL). 

What is the difference between emails and Amazon review requests?

FeedbackWhiz allows sellers to create customized emails that are sent via the buyer-seller messaging system.
Amazon review requests are emails sent in behalf of Amazon by triggering the Amazon request a review button inside seller central. Both methods are 100% compliant with Amazon communication policies for requesting reviews.
Please check Amazon communication policies for the latest updates. 

Are there any contracts or other hidden costs?

No contracts or hidden charges here.  You can cancel anytime.

Whats included in the free trial?

The free trial gives you full access to all our features for 30 days.  You will be allowed to send 2,000 emails/review requests and monitor 50 products. You can create up to 10 campaigns.

What payment methods are accepted and when do I get billed?

For methods of payment, we accept VISA, Mastercard, American Express, and Discover.
Your billing cycle begins at the time you subscribe to a paid plan.  If you upgrade or downgrade plans, your billing cycle will update upon change.

Can FeedbackWhiz support multiple Amazon seller accounts?

Yes, FeedbackWhiz can integrate as many Amazon Seller Accounts as you need under a single login. Please email us for special pricing and setup.

How do I transition over from another service provider?

Transitioning is simple and easy. It only takes a few minutes to get setup with FeedbackWhiz. Please refer to our support site article on how to get setup. 

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